Introduction:
This Privacy Policy will explain how our organization uses the personal data we collect from you when you use GoCyber's products and services.

‍What data do we collect?
Our organization collects the following data:IP addressBrowse's user agentName/SurnameEmail addressYour telephone number

‍How do we collect your data?
You directly provide GoCyber with most of the data we collect. We collect data and process data when you:

Use or view our website via your browser’s cookies

Register in our websiteSubscribe to our newsletter

GoCyber may also receive your data, if it is necessary, for resolving specific problems that can affect the usability of our software platform, or your user experience.

GoCyber uses Google Analytics to collect standard Internet log information and details of visitor behavior patterns. We do this to find out such things as the number of visitors to the various parts of the site. This information is only processed in a way that does not directly identify anyone. We do not make, and not allow Google to make, any attempt to find out the identities of those visiting our website.

GoCyber also uses technology such as FullStory to capture and analyze usage data to make the user experience better, although this information is only processed in a way that does not directly identify any users who do not provide GoCyber their information directly via account registration or our newsletter.

‍How will we use your data?
GoCyber collects your data so that we can:

Provide our service and enable customers to manage their accounts.

View and analyze your data to troubleshoot and improve our service for internal purposes only.

Upload your data to third party cloud providers as part of providing our service. GoCyber maintains an active Data Processing Agreement (DPA) with each third party service provider.

Divulge your data to law enforcement if we receive a valid subpoena – We will notify you if this happens, unless legally prohibited from doing so.Independent of the third parties that we use to manage your data, you can pursue the following rights over your personal data at any time: access, rectification, erasure, restrict processing, data portability, object, and be informed.

For more information about these rights, please see below.

‍How do we store your data?
GoCyber securely stores your data in information systems that are in cloud environments, but are managed by us, using policies and procedures based on the ISO 27001 standard.
Without limiting the forgoing GoCyber warrants it follows the following security policies and procedure:
All your data is SSL encrypted at rest and in transit, configured to follow industry best practicesAccess control lists and firewall rules are designed to grant minimal necessary permissions
Emails from our system are DKIM signed
Regular monitoring for potential security vulnerabilities and immediate remediation of any material security vulnerabilities discoveredMarketingGoCyber will never sell your data to a third party, or send you unsolicited marketing emails.

‍What are your data protection rights?
GoCyber would like to make sure you are fully aware of all of your data protection rights. These data protection rights are the following:

Right to access:
You have the right to request GoCyber for copies of your personal data.

Right to rectification:
You have the right to request that GoCyber correct any information you believe is inaccurate. You also have the right to request GoCyber to complete the information you believe is incomplete.

Right to erasure:
You have the right to request that GoCyber erase your personal data, under certain conditions.Right to restrict processing: You have the right to request that GoCyber restrict the processing of your personal data, under certain conditions.

Right to object to processing:
You have the right to object to GoCyber’s processing of your personal data, under certain conditions.

Right to data portability:
You have the right to request that GoCyber transfer the data that we have collected to another organization, or directly to you, under certain conditions.If you make a request, we have 1 month to respond to you, and if you want to exercise any of these rights, you can write us at our email: [email protected]

‍Cooperation with EU Data Protection Authorities and the Swiss Federal Data Protection and Information Commissioner
GoCyber commits to cooperate with European Data Protection Authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) and complies with the advice given by such authorities with regard to human resources data transferred from the EU and Switzerland in the context of the employment relationship.

Federal Trade Commission
GoCyber is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).

Affirmative commitment to comply with the Privacy Shield FrameworkGoCyber complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/CookiesCookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. So, when you visit our website, we may collect information from you automatically through cookies or similar technology. For more information about cookies, you can visit this website: www.allaboutcookies.org

‍How do we use cookies?
GoCyber uses cookies in a range of ways to improve your experience on our website, including understanding how you use our website.

‍What types of cookies do we use?
There are a number of different types of cookies our website uses:Functionality: GoCyber uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer, and location you are in.Behavior: GoCyber uses these cookies to collect information about your visit to our website, the content you viewed, information about your browser, device, and IP address.

‍How to manage cookies?
You can set your browser not to accept cookies, and this website www.allaboutcookies.org tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.Privacy policies of other websitesThe GoCyber website can contain links to other websites, but our Privacy Policy applies only to our website. If you click on a link to another website, that website’s own Privacy Policy will govern the privacy of your data.Changes to our privacy policyGoCyber keeps its Privacy Policy under regular review and places any updates on this web page.

This Privacy Policy was last updated on December 22, 2023.How to contact usIf you have any questions about our Privacy Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at: [email protected] recourse mechanismAccording to the Privacy Shield Principles, GoCyber commits to resolve complaints about our collection or use of personal data. European Union and Swiss individuals with inquiries or complaints regarding our policy should first contact us at: [email protected].
‍
Also, an individual has the possibility, under certain conditions, to invoke binding arbitration for complaints regarding Privacy Shield compliance not resolved by any of the other Privacy Shield mechanisms. Additional information about binding arbitration can be found here: https://www.privacyshield.gov/article?id=ANNEX-I-introduction